If the lighting iPad in Loop or Konnect is not working properly, please select one of the situations below for troubleshooting steps.
If this describes your situation, please refer to the article: iPad will not charge/turn on
Start by Restarting the iPad.
If restarting the iPad did not resolve your issue, please click HERE to learn how to restart the RedPark, which is the first component in connecting the iPad to the lights.
Watch the walkthrough video here!
If the issue persists after these steps, please submit a Help Desk Ticket for further help!
You are done. Great job!