AVL Support Knowledge Base

SONOS Updates

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SONOS currently updated their mobile app, which is used widely at Life.Church locations. This update provides better security, but requires a touch of leg work in order to get mobile app up and running on any STAFF phones.

   

1. Download the NEW Sonos app from the app store or google play store

Head to the app store of your choice and download the SONOS(S2) app.

   

2. Open the app and allow access to bluetooth

   

3. Skip through setting up streaming services

   

4. Hit "view terms and conditions" to accept the terms and conditions

   

5. After the webpage opens, make sure to read through EVERY line of the terms and conditions before going back to the app.

   

6. Re-open the app and hit "accept"

   

7. Hit "Connect to an existing system" and allow location access

   

8. Wait as the sonos app connects to your system

If prompted to update the sonos player, please follow the steps below

Update the Sonos devices first via the mobile app

You may be asked to enter a login for "t******[email protected]" during this update. If you are prompted for that, we have created a password that works for this account on SONOS applications. Please email [email protected] to receive the password.

Using the mobile app on your phone, hit the "update" button when prompted.

If prompted, confirm the update again.

Wait patiently as the SONOS app updates the products for you.

Do NOT get antsy and reboot or unplug your sonos devices during this process!

Once the products are up to date, tap "done" in the top right corner.

   

Last step, update the Sonos player app on the ProTools computer.

Follow the steps online to download the new sonos player app and install on the computer.

When given the option to "replace" or "keep both" Sonos applications in the applications folder, SELECT REPLACE.

Great job! You're all done and now SONOS is ready for the weekend.

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